top of page

Accessibility Statement

This statement was last updated on May 20, 2026.
 

We at Ken's Quality Auto Repair are working to make our website — kensqualityauto.com — accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG 2.1 guidelines and have made the site accessible to the level of AA. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also:

  • Used Wix's Accessibility Wizard to identify and fix potential accessibility issues

  • Set the language of the site to English

  • Set a clear, logical content order across all pages

  • Defined clear heading structures on all pages

  • Added descriptive alternative text to images

  • Implemented color combinations that meet required color contrast standards

  • Minimized the use of motion and animation throughout the site

  • Ensured all files available on the site are accessible

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on this site depends on content that does not belong to Ken's Quality Auto Repair, and instead belongs to Wix.com (online appointment booking). The following pages may be affected: the Appointments / Book Online page. We therefore declare partial compliance with the standard for these pages.

Accessibility arrangements in the organization [only add if relevant]

Ken's Quality Auto Repair is committed to welcoming every customer. Our Thousand Oaks location offers the following accessibility accommodations:
 

  • Parking: Accessible parking spaces are available in our lot directly adjacent to the service entrance.

  • Service area: Our check-in area is at ground level with no steps. Customers are welcome to wait in our comfortable waiting area while their vehicle is serviced.

  • Communication: We're happy to communicate by phone, email, or in writing — whatever works best for you. Customers who are deaf or hard of hearing are welcome to use relay services when calling us.

  • Assistance: Our staff are glad to assist customers who need additional help when dropping off or picking up a vehicle.
     

If you have a specific accessibility need, please let us know when you call or book your appointment and we'll do our best to accommodate you.

Requests, issues, and suggestions

If you find an accessibility issue on our site, or if you require further assistance, please reach out — we want to hear from you and we'll do our best to help.

Ken's Quality Auto Repair
 

bottom of page